FAQ

Do you guarantee authenticity?

Yes. All items are guaranteed authentic.

What is the condition of the items sold on VINTAGE DRAMA?
Every item is rare and carefully selected. Measurements, quality, material, and photos are all listed in descriptions of every item to ensure the item is being represented fully. Vintage items may have slight imperfections due to age and previous wear, please appreciate these items for their uniqueness, character and history. 

Do you accept returns? 

Returns are not accepted.

When will I receive my order?
Your order will be placed 48 hours after the order confirmation.

Can I cancel my order?
After the order confirmation email, you can't cancel your order.

What are the delivery methods?
Deliveries in Spain are covered by CORREOS (certificated). Worldwide deliveries are covered by UPS.

What is the delivery delay?
We process orders from Monday to Saturday from 10am to 7pm. the delivery time depends on the provider selected during the finalization of the order, you will be informed when finalizing your purchase.

How much are the shipping fees?
Shipping costs are calculated automatically in your cart.

Is it possible to track my order?
Once your package is shipped, you will receive a link by e-mail allowing you to track the delivery of your package on the carrier's website. this tracking number is also visible on your VINTAGE DRAMA account.

What forms of payments are accepted?
We accept American Express, Visa, MasterCard as well as PayPal. Customers from certain countries may be required to pay using bank wire transfer or confirmed PayPal address. The goods remain to be ours untill FULL payment is received.

Is the payment secured?
Whether Paypal, or directly with your credit card Visa or Mastercard, payment on our site is 100% secure. all information exchanged to process the payment is encrypted using ssl. this data can not be detected, intercepted or used by third parties. they are also not stored on our computer systems.

Do I have to pay sales tax?
Atlantis Trading is required by law to charge 21% sales tax within the EU.